Last Updated: 22-08-2025
At Eversafe Commercial Broker, we are dedicated to protecting the privacy and personal data of our customers in compliance with UAE data protection regulations, including the UAE Personal Data Protection Law (PDPL). This Privacy Policy outlines how we collect, use, and safeguard your personal data when you engage with our digital learning hub, insurance advisory, and digital consultancy services.
1. Information We Collect
Under UAE data protection standards, we may collect the following types of personal data from you:
- Personal Information: This includes identifiers such as your name, email address, phone number, and mailing address.
- Marketing Data: Information related to your interactions with our digital marketing campaigns, website traffic patterns, and engagement with our content.
- Service-Specific Information: Data relevant to the services you use, such as details of your insurance contracts, policies, claims, digital marketing strategies, or e-learning course progress.
2. How We Use Your Information
We use personal data to fulfill the following purposes, in full compliance with UAE data protection laws:
- Service Delivery: To provide our core services, including insurance advisory, digital consultancy, and access to our digital learning hub. This involves processing your data to manage policies, execute marketing campaigns, and facilitate learning.
- Digital Marketing and SEO: To improve website ranking, optimize marketing campaigns, and deliver personalized content that is most relevant to your needs.
- Legal Compliance: To ensure we comply with all applicable UAE laws and regulations, particularly those regarding data protection and financial services.
- Communication: To send you important information about your policies, service updates, and promotional materials that you have consented to receive.
3. Legal Basis for Processing Personal Data
Under UAE law, we process personal data based on one or more of the following legal grounds:
- Consent: You have given us clear and explicit consent to process your data for a specific purpose.
- Contractual Necessity: Processing is necessary to fulfill a contract between you and Eversafe Commercial Broker, such as an insurance policy or a service agreement.
- Legal Obligation: We are required to process your data to comply with a legal or regulatory requirement under UAE law.
- Legitimate Interest: Processing is necessary for our legitimate business interests, provided your fundamental rights and freedoms are not overridden.
4. Data Sharing and Disclosure
We adhere to strict UAE data protection laws when sharing personal data. Your information will only be shared with:
- Business Partners: We may share data with third-party vendors, insurance companies, or marketing agencies when it is necessary to provide our services. These partners are required to maintain strict confidentiality and data protection standards.
- Government Authorities: We will disclose information when legally required to do so by UAE regulatory or law enforcement bodies.
We do not sell or rent your personal data to third parties.
5. Data Security Measures
In line with UAE regulations, we have implemented robust technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. These measures include data encryption, access controls, and secure data storage. While we strive to protect your information, please note that no method of electronic storage or transmission is 100% secure.
6. Your Rights Under UAE Law
Under the UAE Personal Data Protection Law (PDPL), you have the following rights concerning your personal data:
- Right to Access: You may request details of the personal data we hold about you.
- Right to Rectification: You may request corrections if your data is inaccurate or incomplete.
- Right to Erasure: You can ask us to delete your data when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You may request limitations on how your data is processed.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time, where applicable.
7. International Data Transfers
In compliance with UAE law, we may transfer personal data to countries outside the UAE. When we do, we ensure that such transfers are made in accordance with legal requirements and appropriate contractual agreements to safeguard your data.
8. Retention of Personal Data
We will retain your personal data only as long as necessary for the purposes for which it was collected, or as required by UAE laws and regulations. After this period, your data will be securely deleted or anonymized.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect any changes in our operations or legal obligations. Any significant changes will be communicated to you, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.
Contact Information
For any inquiries or concerns regarding your data or this Privacy Policy, please contact us at:
Eversafe Commercial Broker
Address: Al Ain, Abu Dhabi, UAE
Email: info@eversafecb.ae
Phone: +971 56 491 5707